So I be told a marque further retail HTC Touch Pro2 in the post - a very polite phone - which workshop for around three months. All of a sudden, the phone keeps on attempting to present a "Hands Free Activation" process. Essentially, the phone thinks its trade mark new, and will not write to the Sprint network - the phone's cellular disseminate appears to not work. After multiple calls, multiple resets of the phone, the only amplification is the counting up of another spasmodic fluff note stating: "The utensil in powerless to boot because either you have turned off the apparatus incorrectly or tried to install an use from untrusted sources".
I appeal for a replacement phone - and am told by one CSR that they no longer toss out replacement phones as of the 7th of October. The next CSR states I must go to a store. I hold on a fix, so back to the Multiple Device Replacement dept. They umpire to cart me a replacement refurbished HTC Touch Pro 2. (Not even one broad daylight in, Phone #4) Four days later I away with a inconsequential thump from sprint with a refurbished HTC Touch Pro 2 inside, just the phone and a back take in - no battery, and no SIM calling-card (I know, you reveal Sprint does not use SIM cards - this is a epoch phone and is one of two sprint phones can than can use SIM cards).
I call on up sprint just to be confident that this is ok - I am told it is NOT conventional to move a phone without a battery, however I can use my primitive battery. We attack to galvanize and reckon what? The replacement phone's MEID is NOT registered on their network! Ok, we get this settled, metamorphose a examination muster to an automated vehicle that states "Congratulations, your phone is now activated!". Great! I mark this is all behind me - gratitude you CSR! The next chore I do is convoke my girlfriend (I wanted to let her be acquainted with that I can in fact gather phone calls now, I have a working phone!) - and misfortune strikes: The unexplored phone's microphone does not work! I can pick up perfectly, however whomever I buzz hears silence…they cannot heed me. No material what I try, any phone cause I kind with the unique phone is essentially a one way discourse - nothing I say is heard.
I supplicate Sprint back - entirely disheartened. After more than two hours on the phone, I inexorably get sent around to the Multiple Device Replacement area again…. the best they can do is despatch me a phone.
With other carriers now in mind, I turn just thrill it to me. I am now awaiting Phone #5. (Phone #5 - currently en carry to my mailbox) O says he's deft to give up if the fifth beat is no charm. Have you had vicious destiny with the phones O has tried, or were his experiences freakish?
Esteemed opinion post: here
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